Frequently Asked Questions

If you have any questions please give us a call or use our contact form. Including photos is always helpful. Contact us today!

There is no additional fee for an emergency callout.

It’s just charged at our standard rate of $220 for the first half-hour and $60 every 15 minutes after. We do not charge if a quote or further investigation is required and/or no work is performed.

Weston Creek- Chapman, Duffy, Fisher, Holder, Rivett, Stirling, Waramanga, Weston Creek.

Woden Valley- Chifley, Curtin, Farrer, Garran, Hughes, Isaacs, Lyons, Mawson, O’Malley, Pearce, Phillip, Swinger Hill, Torrens.

Molonglo Valley- Denman Prospect, Coombs, Molonglo, Sulman, Whitlam, Wright,

Tuggeranong- Banks, Bonython, Calwell, Chisholm, Conder, Fadden, Gilmore, Gordon, Gowrie, Greenway, Isabella Plains, Kambah, Macarthur, Monash, Oxley, Richardson, Theodore, Wanniassa.

Belconnen- Aranda, Belconnen, Bruce, Charnwood, Cook, Dunlop, Evatt, Florey, Flynn, Fraser, Giralang, Hawker, Higgins, Holt, Kaleen, Latham, Lawson, Macgregor, Macnamara, Macquarie / Jamison Centre, McKellar, Melba, Page, Scullin, Spence, Strathnairn, Weetangera.

Canberra Central- Acton, Ainslie, Barton, Braddon, Campbell, Capital Hill, Canberra City / Civic, Deakin, Dickson, Downer, Forrest, Fyshwick, Griffith, Hackett, Kingston, Lyneham, Narrabundah, O’Connor, Parkes, Red Hill, Reid, Russell, Turner, Watson, Yarralumla.

Gungahlin- Amaroo, Bonner, Casey, Crace, Forde, Franklin, Gungahlin, Harrison, Jacka, Kenny, Kinlyside, Mitchell, Moncrieff, Ngunnawal, Nicholls, Palmerston, Taylor, Throsby.

Jerrabomberra- Beard, Hume, Oaks Estate, Symonston.

Majura- Canberra Airport, Pialligo.

Queanbeyan– Crestwood, Environa, Googong, Greenleigh, Karabar, Queanbeyan East & West, The Ridgeway.

As all businesses are different we don’t have a set rate for regular maintenance plans. We offer a free onsite consultation to create a plan that suits the needs and budget of your business or organisation. For more information see our Maintenance Plans.

A messy job site is one of our pet hates. Our staff are trained to ensure they leave your job site as clean as physically possible.

We offer full bathroom and laundry renovations. We can also organise general construction, and have a list of qualified builders and tradesmen we recommend.

Our experience and knowledge mean we can diagnose your problem quickly. We don’t charge anything to work out what is wrong unless it’s a complicated issue that requires a quote or further investigation such as digging up external pipes. We use various tools such as CCTV cameras, water jetters and plumbing drain rods to identify the issue before we start work. We also have the necessary plant equipment, such as small-format and large excavators to handle any job.

The Star Plumbing & Gas – TERMS AND CONDITIONS

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